All Systems Operational
App Operational
Ingestor Queues Operational
Reporting API Operational
Presence ? Operational
Website Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
AWS ec2-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017
Resolved - Systems are returning to normal. We'll continue to leave badge counts for sidebar tag folders disabled until we have final fix in place.
Feb 13, 15:01 PST
Monitoring - We've identified an issue loading tag folder badge counts that adversely affecting load times and connectivity. We've temporarily disabled tag folder badge counts while we continue work on a solution.
Feb 13, 14:48 PST
Investigating - We're investigating connectivity and / or slow loading issues for some teams. We'll provide an update here shortly.
Feb 13, 13:55 PST
Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017
Resolved - Services have stabilized though we're continuing to migrate service and perform emergency maintience.
Feb 8, 19:34 PST
Update - We're continuing to see login and intermittent connectivity issues for some teams. This is causing data and conversations to load slowly or not at all. We'll continue to post updates on the situation here.
Feb 8, 14:39 PST
Update - We're continuing to migrate affected services. Respond is working again for some teams though we expect to continue to see some intermittent connectivity for some.
Feb 8, 08:47 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 8, 08:36 PST
Investigating - We're seeing connectivity issues for teams again though this now appears to be related to one of our core service providers. We'll update our status page soon with additional details.
Feb 8, 08:03 PST
Resolved - We've resolved an issue with a bad deployment and Respond should be returning to normal now. We'll continue to monitor for any changes.
Feb 8, 07:39 PST
Identified - We're seeing connection issues for some teams due to a bad deployment. We're rolling out new instances of Respond now and should have the issue resolved shortly.
Feb 8, 07:27 PST